store policy

customer care

Flawless Hair prides ourselves in providing the highest quality, 100% human hair extensions. Prior to arriving at your door, all orders are thoroughly inspected at our quality control facility to ensure your product meets our customer satisfaction goals. Flawless Hair sells only premium grade products from reputable sources and notes that the uniqueness of human hair will always produce a slight variance in patterns, textures, and colors. 

Business Hours:Monday - Friday 9am-5pm CST, excluding weekends and holidays.

Custom Units

Custom Units are non refundable and non exchangeable.

When purchasing your unit please include your circumference of your head so that we can get you a more accurate fit.

Custom units will need to be maintained just like your natural hair.Please follow the care instructions sent to you with your purchase. We will not be responsible for units that are not maintained. Maintenance services (includes washing, conditioning, restyling) are available for $200 per unit. You may email us at for details. If your unit needs to have to closure replaced this is a $300 service (includes the closure replacement, and maintenance service). If your wig is not salvageable you will be notified and you may receive a 10% discount towards a new custom unit. 

Hair, Makeup & Tanning Services

Flawless Hair offers freelance bodybuilding competition hairstyling and makeup services. Let our team of professional celebrity stylist and professional celebrity makeup artist transform you into a glamorous stage ready Flawless Beauty!

Hairstyling Services may include-Installation of already purchased clip-ins (if required) and flatiron or curl of your hair. Allow 30-45mins for service. We do not offer salon type service at competitions. This means no cutting, dry shampooing, dying, blowdrying, washing, installing or gluing wigs down etc. WE DO NOT work with synthetic hair. Also hair over 24 inches will require you to pay an additional fee for styling per day. Please select the Additional fee if your hair is over 24inches long.

Makeup Services may include- Synthetic One Time-use Lashes, application of professional grade makeup. Allow 30-45mins for this service. 



Schedules are made based on when you booked and your division, you will not pick a schedule time!  Time slot request are not guaranteed and are dictated based on when you paid your services in full. An email will be sent to you confirming location, instructions and your appointment time by the Monday of show week. Appointments are not confirmed until payment is made in full, Deposits hold you a time slot but does not guarantee you a prime time.

Please note: We may not be at the Host Hotel for every show. Please ask before booking services if that will be a problem.

For all orders whose shows are rescheduled, your balance will be transferred to your new show date or any show on the 2020 Flawless schedule. In the event that your show is not rescheduled, you will receive an online credit of the amount you paid to be used for a future date of your choice.  

payment methods

- Credit / Debit Cards

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© 2019 by Flawless Hair & Makeup